Privacy Policy

Last updated: February 24, 2026

This Privacy Policy describes how CognitiveCart ("we," "us," or "our") collects, uses, and protects information when you visit cognitivecartplugin.com (the "Website") or use the CognitiveCart WordPress plugin (the "Plugin"). Together, these are referred to as the "Service." For the Plugin, the EULA and Refund Policy (plugin ID 24832) also apply.

1. Information We Collect

1.1 Information You Provide

When you contact support, sign up for updates, or use the Plugin, we may collect:

  • Name and email address
  • Support correspondence
  • Site URL and plugin usage (only with opt-in telemetry; see Plugin documentation)

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

  • IP address, browser type, operating system, and referring URL
  • Pages viewed and usage data
  • Cookie data (see Section 4 below)

1.3 Plugin and Telemetry

The CognitiveCart plugin may collect diagnostic or usage data only when you opt in. No PII is stored. Daily salted hashing ensures anonymous session correlation only. See the plugin documentation and FAQ for details.

2. How We Use Your Information

We use collected information to operate and improve the Service, respond to support requests, send relevant updates (with your consent), and comply with legal obligations.

3. Data Retention

We retain information only as long as necessary to fulfill the purposes described in this policy or as required by law.

4. Cookies

Our Website may use cookies and similar technologies for essential functionality, analytics, and preferences. You can control cookies through your browser settings.

5. Third-Party Services

We may use third-party services (e.g. hosting, analytics, payment processors). Their use of your information is governed by their respective privacy policies.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict processing. Contact us to exercise these rights.

7. Security

We take reasonable measures to protect your information against unauthorized access, alteration, or destruction.

8. Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the Service after changes constitutes acceptance.

9. Contact

For privacy-related questions or requests, contact us via Gaucho Plugins Support or the contact details provided on cognitivecartplugin.com.