Frequently Asked Questions

No. The UCP manifest is served automatically at /.well-known/ucp from your WordPress site. No middleware configuration, API keys, or secrets required. AI crawlers discover your store automatically.

The 2% fee applies only to AI-facilitated transactions when Stripe is connected. Community tier ($0) includes all plugin features. Growth tier (2%) adds transaction log and Checkout Sessions for chat and third-party AI agents. Normal WooCommerce checkout has no platform fee.

Telemetry requires opt-in. No PII is stored. Daily salted hashing ensures anonymous session correlation only.

CognitiveCart requires WordPress 6.0+, PHP 7.4+, and WooCommerce 8.0+. It is tested up to WooCommerce 9.0 and is HPOS (High-Performance Order Storage) compatible.

Third-party AI agents do not have access to the customer's WooCommerce session. They discover the store via the UCP manifest, get products via GET /products, then create a checkout session via POST /checkout/create-session with line_items. The user is redirected to the returned Stripe Checkout URL to pay. After payment, the plugin's checkout/complete handler creates the WooCommerce order. Your store must have Stripe Connect configured (CognitiveCart → Connectivity).

Pulse Concierge detects high-intent visitors using behavioral triggers (e.g. variant cycling, cart stall, coupon hover, scroll depth). When multiple triggers in a group fire, the AI generates a relevant, sales-focused nudge. You can enable an optional AI chat widget on shop pages; nudges then appear in the chat. Requires Worker URL to be configured for AI-generated nudges.

The Kill-Switch is an emergency toggle in the Intelligence Dashboard to suspend all autonomous agent activity. When active, Pulse and agent-facing features are suspended so you stay in control of when AI can interact with your store.